Mastercard
Mastercard Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercard has 2.0 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Mastercard to a friend or colleague.
- Rating Distribution
Pros: Debit card, Good card with benefits, Good card.
Cons: Quality of service, Customer service, Poor quality of service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercard has 2.0 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Mastercard to a friend or colleague.
- Rating Distribution
Pros: Debit card, Good card with benefits, Good card.
Cons: Quality of service, Customer service, Poor quality of service.Recent recommendations regarding this business are as follows: "DO NOT APPLY FOR A MASTERCARD THEY ARE A COMPLETE AND TOTAL CUSTER ***", "Use cash. *** card companies", "Watch your transactions carefully make sure you don't use the mobile app and confirm they did not activate on your behalf as they did mine", "Ok", "If canceled shows dont buy tickets in futute".
Most users ask Mastercard for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is low according to consumer reviews.
Media from reviews
Top Mastercard Reviews
"Great response"
They responded to an issue I had with a card issue with Temu purchases online. Was great. Can't complain
"Overcharges"
What sges doing is calling people telling them kamilah tolliver dosent have court hearing trials to expolit her more like a *** and there dizzy leaving audios...
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Verified Reviewer |
Atlanta, Georgia
Card reinstatement
My mom accidentally said that she had a charge on her card, but it wasn't what she thought was bad. So, I need you to reinstate the card, please.
Preferred solution: Keep same card open my mom was confused and she actually made those Purchases.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
So, this is the problem, I sent the money to one guy for his service. I wasn't satisfied, he was always wrong, and I didn't like his concept.
I wanted my refund, I reported it to PayPal. That guy said you have to close the case if you want your money back from me. I did that, I closed the case, and he blocked me.
He didn't want to give my money back. PayPal said to contact you guys.
- Easy to use
- Hard to find the customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burt, Iowa
Great response
They responded to an issue I had with a card issue with Temu purchases online. Was great. Can't complain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Payment of rental car August 14, 2024
Europcar rental company did not have my name listed to reserve the car which was dated for pickup August 14, 2024. They refused to give me a rental and I still got charged for it.
I would like a refund. I had to go to another company to rent a car and I paid much more
Reykjavik, Reykjavikurborg
Blulotter information
Do you run some kind of lottery with the company blulotter.com? I got an email with information that I won a prize. I got information that together with you - MasterCard you are running some kind of competition.
Lloydminster, Alberta
Wanting to find out if mastercard sends out a a new card before the customers card is expired!!!!!
just put an able bodied informative person to answer questions like my senior husband and have been trying to get an answer for!!!Have the decency to answer calls back!!!
Orlando, Florida
THEY ARE AN ABOLUTE ABOMINATION THEY AND VISA ALONG WITH AMERICAN EXPRESS HAVE A STRANGLE HOLD ON ANYBODY WHO HAS A CREDIT CARD
I LIVE IN THE UNITED STATES AND I HAVE TO TALK TO SOMEONE IN INDIA WHO HAS A DIFFICULT TIME UNDERSTANDING ENGLISH. UNFORTUNATELY I HAVE HAD A MASTERCARD FOR OVER FIFTY YEARS AND THEY ARE SO INEPT THAT THEY CANT GET MY BIRTHDAY OR MY PHONE NUMBER CORRECT .
MASTERCARD VISA AND AMERICAN EXPRESS NEED REGULATION THERE IS NO ACCOUNTABILITY. I WOULD LIKE FIVE MINUTES WITH THE CEO SO I COULD KICK THE EVER LOVING *** OUT OF THEM .
User's recommendation: DO NOT APPLY FOR A MASTERCARD THEY ARE A COMPLETE AND TOTAL CUSTER ***
Steep Rock, Manitoba
Customer service
Trying to get a real person on the phone. Impossible.
This is disgusting.
I am not a satisfied customer. So frustrated.
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Verified Reviewer |
Lakeshore, Ontario
Hacked on 2 separate cards in less then a week
I owned 1, credit card. I use the mobile app to observe jeep track of my transactions.
Likewise, I noticed that there were multiple unknown charges that were not made by me. For a variety of products and services. Most I've never even heard of. I contacted my provider explaining the fraud and charges and the dates and amounts They locked and blocked immediate asking me to cancel all transactions or accounts linked to the card.
They were to send me another via Canada post The next day I went on the app to look to see if there were any credits put towards the fraudulent charges.
I noticed right away the card number was different from the original one My provider has added thus new card that I had not even laid eyes on yet to my account online. And it was hacked within one day. How does that happen. Multiple charges again were used to harm me Wtf I say I haven't even received or activated any cards yet.
I call again Blah blah they are so sorry blah blah. They have no idea how this could happen. Actually attempting to blame me How you figure I ask ignoring my comment and question. They them state they will be locking n blocking my second card now.
Wow. So they replaced mist of the charges except one for Bandcamp services I had never been in the site no created an account, yet I'm being charged multiple charges for their services. My provider credited one of their charges why not the other Again I'm told we have no idea They will be sending me another card. Now I'my hesitate activate or use these cards.
Thinking of closing my account even. But I had a credit coming to me for a certain amount of dollars, so I wait that was about 3.5 weeks I call again told they will be cancelling this card another one I have not received or activated or even looked at. They will be sending the 4 th card via currier. Sure I say go for but I'm not holding my breath .
Two days later the deliver comes. A d I check my mail Two more different credit cards all with different numbers arrived. So guess who I called I still have no activated my newest card I am still waiting on my credit amount .
There's no excuse for the unprofessional behavior of a thought to be secure company. These are the people in charge of my finances omg is all I can say oh and where's my money.
User's recommendation: Watch your transactions carefully make sure you don't use the mobile app and confirm they did not activate on your behalf as they did mine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Alhkrathkr04@***.com
I have a problem with an unadded card and I can't communicate with the card issuer. I need to know if there is a restriction on my MasterCard.
Preferred solution: Every time I want to add a MasterCard card in Apple Bai, he tells me that the card is not added, please contact the card source.
User's recommendation: Ok
Washington, District Of Columbia
Overcharges
What sges doing is calling people telling them kamilah tolliver dosent have court hearing trials to expolit her more like a *** and there dizzy leaving audios listen and shes still dizzy unaware why your harrasseing kamilah tolliver and why danny toliver jr jelani bailey ateba bailey came up missing and why your giving people drugs kiesha knight lied about getting help from everyone on kamilah writeing all lied about life insurance payments in everyones name you dont get paid on this monitor for us we dont do *** you lieing *** anything to take advantage of blacks anyone poor
Preferred solution: A resolution to canceked shiws
User's recommendation: If canceled shows dont buy tickets in futute
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sharjah, Sharjah
Very poor with client complains
Dear sir,
Thank you for your email I didn't received any response from Mastercard and they ignore my emails pls send to the this email:
Dear sir,
I sent more than 15 emails to you and also to support section but no action concerning my refund back .
Now I approaching 90 days since the refund transaction processed and no action or even reply to my emails.
Master card is international and trusted organization in the world is difficult for this organization to refund back my money.
Thanks
Atieg Mohammed Eltileb
Saint Louis, Missouri
Card was not accepted
Merchants refuse to accept. After purchase, card could not be activated. Could not get at the money.
Doylestown, Pennsylvania
Card activation
Ive been run round and round in circles with all these stupid *** robots and cant get a real person on the phone because they are too god-damn cheap to pay real people to answer the phone
User's recommendation: Use cash. *** card companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Puerto Vallarta, Jalisco
Resolved: Need another option besides text for verification
Company fixed the issue and I have been provided with apology. Mastercard let me know it is not their decision how verification is made. It is up to the bank that issues the Mastercard.
Although they answered the question, they offered no advice or help for a problem many must be facing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Master gift card not working
My Master gift card still has money in it, but it doesn't allow me to make transactions for some reason.
Preferred solution: My card to start working
About
, ,
MasterCard was established in 1966 when a group of banks created an association. The multinational company is headquartered in Purchase, New York. Nowadays it is a public corporation, a leading global company which provides payment services. MasterCard enables electronic payments, global transactions, eliminates the need for cash and checks. In partnership with Europay International it launched Maestro card. MasterMoney debit cards, MasterCard pay Pass, are known all over the world.
MasterCard possesses a BankNet, a telecommunication network that provides the clients with all the necessary information and help in cases of emergency.
Mastercard is ranked 28 out of 201 in Cards category
USA, Worldwide
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