Mastercard
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Mastercard Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercard has 1.7 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Mastercard to a friend or colleague.
- Rating Distribution
Pros: Debit card, Good card with benefits, Good card.
Cons: Quality of service, Customer service, Poor quality of service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercard has 1.7 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Mastercard to a friend or colleague.
- Rating Distribution
Pros: Debit card, Good card with benefits, Good card.
Cons: Quality of service, Customer service, Poor quality of service.Recent recommendations regarding this business are as follows: "Be aware of gift cards when you purchase one", "Stay clear of DEEPBLUE and netspend", "Make it easier to get results", "Go to a community credit union", "Find people credit union for direct deposit".
Most users ask Mastercard for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is low according to consumer reviews.
Media from reviews
Top Mastercard Reviews
"Purchase dispute/billing"
ON February 26, 2022 I sent a letter of dispute to Mercury Card Services to dispute a charge for merchandise I "Never" received/or was sent back, and along...
"I received a gift card which was not accepted; sent the information to Mastercard and received no reply."
I received this card as a thoughtful gift from my niece it was not accepted when I tried to cash it. User's recommendation: Be aware of gift cards when you...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Block card
Preferred solution: Respected due to suspicion of computer fraud and theft of personal data, please delete and block all possible accounts and applications Mario Boko
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
I received a gift card which was not accepted; sent the information to Mastercard and received no reply.
User's recommendation: Be aware of gift cards when you purchase one
Belmont, New York
Bought a prepaid card and had issues and the customer service line HUNG UP ON ME
Preferred solution: Price reduction
User's recommendation: Do not buy a prepaid card and they will never help you with anything. They made my money inaccessible.
I rate them as Zero, that wasn’t an option
- Right now
- Why do i have to answer these questions
- With my account information
Preferred solution: My tax refund was deposited on their credit card, I just want access to my own money
User's recommendation: Stay clear of DEEPBLUE and netspend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kralendijk, Bonaire
Charge
Wadsworth, Ohio
My Account was hacked and three items were bought that I didn’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
About my card
Preferred solution: My payment being sent to the right account
User's recommendation: Make it easier to get results
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Faribault, Minnesota
To ask about a card used at the store I work at.
Preferred solution: To know if this is a scam
Resolved: Unhold on my card
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nomi, Ishikawa
Cannot activate Mastercard
Pasco, Washington
My card was rejected
I can't believe they put phone number on back of card and u can call an call 24/7 around the clock and u get recordings then saying call back at none peek hours which anytime is wrong time cause nobody is at the helm nobody home it's just same recording over an over an over then hangs up on you never to talk to human or if u ever do get human there half way around the world another country and they know nothing can't understand them broken English u strain to understand then they send u to the exact same number where nobody answers the phone then hung up on again for three days I called every number I could find and nothing absolutely nothing but recording an hung up on. I finally had to find a credit union for redirected funds of SSI I bet the immergrents have no problems plus they get more money better health insurance and Americans get pissed on tired of this totalitarian administration we been hijacked an war has been declared on American people
User's recommendation: Go to a community credit union
Tualatin, Oregon
My card was rejected
User's recommendation: Find people credit union for direct deposit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Card not working
Preferred solution: Card unlocked today
Frozen debit account
Preferred solution: Full refund
User's recommendation: PayPal and now Venmo, which was bought by PayPal have turned into a place to steal money by them.turned into a place to steal money by them. My wife’s PayPal account is frozen for some reason with over $1000 in it.
Need a live person
- Great company
Preferred solution: Past statement records from 2013 until close
Chicago, Illinois
Card not working
About
, ,
MasterCard was established in 1966 when a group of banks created an association. The multinational company is headquartered in Purchase, New York. Nowadays it is a public corporation, a leading global company which provides payment services. MasterCard enables electronic payments, global transactions, eliminates the need for cash and checks. In partnership with Europay International it launched Maestro card. MasterMoney debit cards, MasterCard pay Pass, are known all over the world.
MasterCard possesses a BankNet, a telecommunication network that provides the clients with all the necessary information and help in cases of emergency.
Mastercard is ranked 50 out of 199 in Cards category
USA, Worldwide
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